Tokyo is
one of the most important cities in the global business landscape, but taking a
business trip to Japan can often be a little different to other popular
locations. While Tokyo is one of the world’s most technologically advanced and
developed urban spaces, it is also rich in the heritage and culture that shapes
Japan as a whole. For visitors travelling to the country for business, it’s
important to have some understanding of what to expect beforehand.
If
you’re planning to stay at the Yokohama Hotelfor a business trip, read on for some useful
tips, to help you enjoy a smooth and enjoyable stay in the city of Tokyo.
Try to allow a day of rest before any meetings
Depending
on where you are coming from in the world, a trip to the Yokohama Hotel or anywhere else in Japan will probably mean dealing
with the inevitable experience of jetlag. If you’re in the city with a busy
schedule of meetings and formal events, you’ll want to be well rested and
refreshed, so it’s a good idea to plan your trip to allow some time to recover
after your flight and journey.
If you
are planning to head straight to a meeting soon after your arrival, then ensure
you’ve had a good rest on the flight. Useful sleep aids, such as eye masks or
noise cancelled headphones, can make having a rest during the journey much
easier, and help you arrive feeling awake and alert.
Check which airport you are flying in to
Tokyo
has two major airports, Haneda and Narita Airport. Both are served by
international flights, and while there are good transport connections via
public transport and taxi into the city from them, Narita is a little further
out, so it will take longer to get in.
If
you’re tight on time and need to get in promptly, check your airport details
and plan your journey to the Yokohama
Hotel or other locations in Tokyo, ahead of time.
Bring cash with you
Japan in
general is still a cash-based economy, and this can often surprise visitors
coming into Tokyo. In most restaurants, bars and local shops, you can expect to
pay with cash, so make sure that you have brought plenty of Japanese currency
with you.
While
you can withdraw at local ATMs, this can get costly, depending on your bank,
but another workaround is to bring foreign currency and changing this in an
exchange bureau, as required.
You should
also note that tipping is not a common thing in Japan, and may in fact be
considered poor form, so avoid tipping, unless otherwise advised, when you eat
or drink out.
Learn some basic Japanese phrases
While
most business meetings in Japan may be conducted in English, it is still polite
and respectful to learn some essential Japanese greetings to show gratitude
towards your hosts. Having a few key phrases to hand to meet and welcome
someone will make a great positive impact.
It’s
also helpful to learn basic practical phrases to help you get around or
navigate the city easily, as well as noting the names of any important
landmarks or locations that you need to know.
Be punctual
Punctuality
is very important in Japan, and most business and social events will start
promptly, on time. It’s good form to arrive at least ten minutes in advance, so
if you’re staying at the Yokohama Hotel,
plan your journey to your meeting ahead of time, to allow plenty of time to
get there.
As well
as a punctual start, you can also expect meetings to end on time as planned. If
you are in charge of organising a meeting while in Tokyo, make sure you pay
attention to this, as people will expect a timely schedule.
Learn about bowing
One of
the most disconcerting and confusing things for business travellers visiting
Tokyo is making sense of the formal greeting process of bowing. While
handshaking and hugs are common forms of greeting in business settings in other
parts of the world, in Japan, you can customarily expect a strict and formal
bow.
While
there are a number of rules about bowing, some simple ones to keep in mind are
as follows: do not place hands together at your chest as you bow, unless you
are making a serious apology. Men should keep their arms at the sides of their
bodies, while women should keep arms straight, with hands clasped at the front.
Be respectful
Japanese
culture is built upon respect and politeness, and it’s important to be aware of
this as you navigate the country. As well as bowing as a sign of respect, there
are numerous other ways that respect is communicated between people.
You may
often not receive a direct answer, especially if it is a negative one, as
saying “no” outright or making firm eye contact is considered disrespectful.
You may need to pay attention to the overall context, to determine if a vague
response is simply a polite way of turning something down.
The
person with the highest authority will often make decisions, so informal
agreements are not typically commonplace. Be aware of the hierarchy of people
you are dealing with, and ensure that you approach the relevant person when it
comes to making a decision. You’ll also want to take plenty of business cards
with you, as the exchange of cards is an important way of establishing
authority in business contexts.
Eating out
Business
meals or drinks are a popular and common activity the world over, and it is no
different in Tokyo. If you’re in the Yokohama
Hotel, you’ll find some great places to enjoy a dinner out. It’s important
to remember that sharing from the same dish with a group is considered a
positive and welcome act. Conversely, pouring your own drink is seen as
extremely rude – instead, you are better off waiting and allowing someone else
to pour your drink for you.
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